Delivery & Returns – Swift Outboards
Swift Outboards – Fast, Reliable Shipping & Hassle-Free Returns
At Swift Outboards, we strive to make your purchase experience seamless, from delivery to installation. Below, you’ll find all the details about shipping, delivery, and our return policy.
🚚 Shipping & Delivery
Free Shipping
Most outboard motors qualify for free shipping within the continental U.S. (Excludes Alaska, Hawaii, and international orders).
Delivery Process
- Residential & Business Delivery Included – We ship directly to your home or marina.
- Lift Gate Service Provided – Ensures safe unloading if no loading dock is available.
- Freight Carrier Coordination – You’ll receive tracking info and a call to schedule delivery.
Special Delivery Notes
- Remote Areas (AK, HI, Islands, Ferries, Airports). Additional freight charges may apply.
- Expedited Shipping – Available upon request (extra fees apply).
- Delivery Times – Typically 3-7 business days after processing (varies by location).
🔙 Returns & Warranty
30-Day Satisfaction Guarantee
If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange (excluding shipping fees).
Conditions:
- The item must be unused, in original packaging, and with all accessories.
- Return shipping is the customer’s responsibility unless the product is defective.
- A 15% restocking fee may apply for non-defective returns.
Warranty Claims
All new outboards come with a manufacturer’s warranty (varies by brand). If you encounter a defect:
- Contact us immediately at sales@swiftoutboards.com or [ number].
- We’ll assist with warranty processing or arrange repairs through an authorized service center.
📦 How to Initiate a Return
- Email us at sales@swiftoutboards.com with your order number and reason for return.
- We’ll provide a Return Authorization (RA) number and instructions.
- Ship the item back (insured and tracked) to our facility.
❓ Questions?
For shipping updates, returns, or warranty assistance, contact:
📧 Email: sales@swiftoutboards.com
📞 Phone: [number]
Thank you for choosing Swift Outboards. We’re here to keep you on the water!